Refund Policy

We hope you love your candle as much as we loved creating it. However, if something isn't quite right, here's how we can help:

Returns

Due to the handmade and fragrant nature of our products, we do not accept returns or exchanges unless the item arrives damaged or defective.

Damaged or Incorrect Orders

If your candle arrives damaged or you received the wrong item, please contact us within 7 days of delivery at info with:

• Order number

• Photos of the damage or issue

We'll happily send a replacement or offer a refund.

Lost Packages

If your order was marked as delivered but hasn't arrived, please allow 48 hours and check with neighbors or your local carrier. If it's still missing, we'll do our best to assist.

Final Sale Items

All items are final sale and not eligible for refund or replacement unless defective.